LEADERSHIP

PSP constantly invests in modern technology and functional integration.

Through its integrated management of field operations (Unified FSM), PSP now handles a large volume of requests (hundreds of visits daily throughout Greece) but always making certain that it differentiates each request, while maintaining consistency in the quality of the results.

Briefing is done automatically and in real time (real time interactive communication) with direct and secure access to PSP systems by customers.

Connectivity to any heterogeneous systems (CRM, ERP, Ticketing) is possible, in order to achieve optimal communication between the company and its partners, thereby maximizing control, efficiency and productivity.

Through integrated field operations management (Unified FSM), PSP can:

• Successfully manage facilities and services
• Support systems and equipment
• Interactively communicate (interactive communication) with its partners
• Improve productivity and control costs
• Intelligently schedule the assignment of projects
• Increase and ensure the quality of services offered to the customer
• Automate document management
• Flexibly adjust to the volume of business generated each time